Client Testimonials


Brad and Alisha T. (Buy - Ke Kilohana Ward Village)

Nick and Shelley G. (Buy - Aiea condo)

Steve and Stephanie Y. (Buy - Moanalua Gardens)

Stephen L. and Clarice C. (Sell - Aliamanu single family home)

"We are very happy working with John. He explained what was going to be done, showed us on the calendar step-by-step and he kept in contact with us."

Jose and Maribel J. (Buy - Mililani single family home)

"Thank you John Gephart for your excellent service."

Christopher and Akiko H. (Buy - Aeo condo in Ward Village)

"John goes beyond his duties to help his client. I live in mainland and purchased a vacation condo. Since I'm not in Hawaii, John helped me in every way to make the transaction go smoothly. He's the Best!"

Rosalie G. (Sell - Westview in Makakilo townhouse)

"John is the absolute best ever and I couldn’t have done this without him. He made this very heart breaking and stressful move bearable and I was able to do it with ease thanks to him. He is my angel and I thank God for blessing me with such a great person (realtor)."

Ryan G. (Buy - Makiki condo)

"John was a great communicator, helpful and efficient. I am very happy with the whole process and I would definitely recommend him to anyone looking to purchase a home."

Steven and Stephanie Y. (Buy - Moanalua Gardens single family home)

"From the beginning of our search to closing on our new home, our experience with our agent John Gephart and Locations LLC throughout the process was amazing. Having started with an overview of what the process should look like was really helpful to us in understanding what to expect. Then as we went through the process of looking at homes and putting in offers, John was very attentive to our thoughts and concerns. To us, it wasn’t just about “finding a home” but “finding the right property for us” and John definitely made us feel comfortable about that. When we eventually had found “the right property” and we were going through the escrow process, John was always there looking into all the details, even ones we may have overlooked, to make sure that we would be taken care of in the end. I can honestly say that I don’t believe that we would have found our new home without John. Thank you John and Locations!"

Lance and Sandra G. (Sell - Waipio single family home)

"We've bought and sold five houses now and John Gephardt has been the best Real Estate Agent we've worked with. He was attentive, worked with us immediately to fix any issue, made great suggestions, and stayed in constant communication. He was a thorough professional. He made us feel like family versus just another client. We can't speak highly enough about him."

Vic and Joy C. (Buy - Ewa Beach single family home)

"John Gephart have been excellent thru the whole process."

Brad and Alisha T. (Buy - Ke Kilohana condo in Ward Village)

"John is not only an amazing realtor, but also a great friend. I trust him with my future home investments for not only my family, but also my extended."

Linda Y. (Buy - Kapiolani Residence condo)

"John Gephart is very knowledgeable and easily makes you feel comfortable. This being my first real estate transaction it was very important for me to understand things . John was very patient with me and took extra time to assure I understood things even if he felt I didn’t need to . He always made himself available to speak to me and I never felt he was rushing ...He provided me with a very Good first experience . I wouldn’t hesitate to recommend him."

Raymond and Erin S. (Sell - Royal Kunia single family home)

"John was absolutely wonderful. He kept us informed at all stages of the process. He went the extra mile in every way. Not only my agent, We gained a good friend and family member. Never promised anything that he could not deliver."

Mike and Faa N. (Sell - Pearl City single family home)

"We would like to thank John with his superb knowledge and advice with us in selling our home and will keep in contact with him for the future."

Patty P. (Sell - Ko Olina townhouse)

"John Gephart is the consummate professional. He is quick to return calls, always on the ball and frequently in front of it. He anticipates any and all problems and often has answers before problems might occur. He is a pure delight to work with, has a fabulous memory, is patient, very personable and extremely intelligent. I couldn’t think of any other agent I would want to use again and will be referring anyone I know interested in Hawaii property to him."

Anthony O. (Sell - Ewa Beach single family home)

"It has been an absolute pleasure having John Gephart as our real estate agent. Three years ago when my wife and I arrived to Oahu John had the daunting task of finding the perfect home for us in a very competitive market. Well he did just that and we couldn't have been happier. Fast forward 3 years and my wife and I decided it was best to sell our property as our time in Hawaii was over. John had another difficult task at hand as the market had shifted over the past few years but he was ready to hit the ground running. He has never let us down and we are happy to call him our friend. John has an exceptional knowledge base and always looks out for the best interest of his clients. It has been a true blessing to work with him from start to finish. Thank you so much for helping us buy and sell our home John!"

Antonio M. (Sell - Ko Olina townhouse)

"John helped us in the sale of our home. From the beginning he was always provided valuable and straight forward advise and had great recommendations. He was extremely responsive to our questions and has excellent communication skills. He knows the true definition of Fiduciary duties and protected our best interest at all times. We are truly grateful for having him represent us and will always highly recommend him to everyone we know."

Ching L. (Buy - Makiki condo)

"John Gephart was a wealth of knowledge during the entire searching and purchasing process. He went beyond what I’ve experienced with other agents in explaining the details of the process or contract so that I could understand what was going on. John was very professional and accessible when I had any questions. The years of experience he had with being an agent and homeowner was very important in providing me insight to things and making me feel comfortable through out the entire process. Could not found anyone better to help me. Thank you John!"

Darin Y. (Buy – Residence at Makiki condo)

“John really did his research and homework on my property so he was extremely knowledgeable of all the details. The transaction was very smooth and I’d highly recommend using John if you need a realtor. I will definitely use him again when I purchase my next property.”

Charles C. (Buy – Kapiolani Residence condo)

“John Gephart originally met me in Summer 2016 to look at condos in the Moana Pacific. They lacked any type of storage for mops; brooms; vacuums. Plus they didn’t have a hall closets to hang guest coats. He pointed out that in Hawaii the weather is always low 70s to high of 80s year round though. Worst was the homeowners were still in litigation in a suit against the developer. Instead Mr. Gephart, successfully, registered me to attend the seminars for the proposed Kapiolani Residences. Working on the Mainland, he even pulled number 93 in the selection process until I returned. How do you choose a condo, within five minute time limit, during the lottery for new construction? Do you pick by price or by floor plan or by view? NO! John Gephart, as my agent, was great in advising which unit had the best parking space to seal the transaction for me.”

Ricardo and Ruiko K. (Buy – Makiki/Kinau condo)

“John was always there for us and he has very experienced and we felt very ensured as first home buyer. He even helped us for the issue after closing contract. We were very lucky to have him as our agent.”

Nani V. (Buy – Salt Lake condo)

“John was exceptionally helpful with my buying experience. From start to finish he answered any questions, set up appointments, and guided me based on his experience to my first home. He was not pushy and I felt that he was always looking out for my best interest. In the future, I would definitely do business with John and would recommend others to do the same. Thank you for guiding me through my first home buying experience with ease.”

Michael and Tammy R. / Digna D. (Buy – Ewa Beach / SeaBridge single family home)

“John is a great agent. We had more then a few problems and he was able to resolve the situation in a timely manner. My family really appreciates the hard work and dedication he has done.”

Chris and Irene H. (Sell – Saint Louis Heights single family home)

“John Gephart did an exceptional job. Organized, professional, thorough. He was outstanding.”

Mohammad K. (Sell – Makaha townhouse)

“John has been an awesome pick for us. Very informative and helpful. I would not hesitate to choose him for any other transaction I would have in the future. Mahalo John.”

Art K. (Sell – Mililani condo)

“John Gephart is a very knowledgeable agent that provided personal attention to my special needs. He found a buyer at the first open house.”

Lyle S. (Buy – Aiea condo)

“I liked the fact that John was very quick to respond to emails/phone calls and was looking out for my best interest.”

Nate and Allison A. (Buy – Mililani townhouse)

“Easy process. Concise and timely information provided by both buyers and sellers listing agents.”

Dan and Liz B. (Buy – Aina Haina single family home)

“It has been a month now since escrow closed on the home we purchased in Honolulu and I thought it the right time to comment on the real estate agent that represented us throughout the home finding and closing process, John Gephart. We have had the good fortune to have purchased many homes over the years, and can honestly say that we have never been as well treated, respected, attended to, and represented by another real estate professional as John treated my wife and me through what turned out to be a somewhat drawn out process, the Hawaiian real estate market being what it is at the time of these comments.

For some history, my wife and I attempted to purchase a house in Hawaii about 15 years ago, but unfortunately, the agent representing us seemed more consumed with his commission than with assisting us in the process. The advice this agent gave was poor and often times completely wrong. His recommendation of mortgage companies was also poor. As it turned out, we did not buy the home back then and were rather skeptical of what we might encounter this time around.

When my wife and I met John, it was obvious from the start that he was different. He did more listening than talking. He answered all our questions clearly and succinctly. At the end of the meeting, he did not ask when we wanted to get started but suggested that we think about what we had discussed, and if we felt he was the real estate professional for us to just send him a text or call and we could begin the process of finding our ideal home. My wife and I agreed that this was the first time we had been in a meeting with a “salesperson” and that person not attempt to close the deal at the first sitting. It was refreshing, giving us time to discuss and digest what we’d learned about John and the Hawaiian real estate market. When we contacted John, he was on board immediately. His web site gave us the latest in listings, and he made himself available at the drop of a hat to look at properties as soon as they appeared in the MLS. John and I were often the first to visit a property and if appropriate, make an offer. This was often accomplished in the same day, giving us a clear advantage over others looking for homes in this exceedingly hot real estate market. A quick story about what/who was important to John during the many months that we looked at properties was the home we made an offer on that was accepted. I felt very good about the purchase, my wife not so much shortly after the reality of the buy set in. For personal reasons, she was uncomfortable with the location but didn’t want to disappoint me as I was excited about it. At a point a few days prior to our required full commitment to the purchase, she and I had a good long talk about the house and her reservations. We both agreed that we would not continue with the purchase, this after almost two months of looking. I called John that night and gave him the bad news that we would be backing out of the purchase. John did not do what one would expect most real estate agents to do, make an attempt to mollify our concerns and move us forward on the purchase. He never even questioned it. He just said, “I’ll take care of it. What do you want to look at tomorrow?” I hung up the phone and turned to my wife and said, “We couldn’t have gotten a better real estate agent to represent us.” It was truly at that moment that we understood how focused John was on our needs and not on his commission. For this reason and many others that I don’t have time to comment upon, we would recommend you utilize the real estate agent services of John Gephart. He is truly a gem of an agent and won’t let you down.”

Eric C. (Buy – Punchbowl condo)

“John was great from the beginning of my home search through closing. He provided excellent information, guidance, and expertise. As a first-time homebuyer, I appreciated his patience and willingness to go the extra mile to help me – there are many systems to learn and a lot to process. In the end I was comfortable with my decisions, and I’m excited to be moving into my own home. Thank you John and Locations!”

Patrick and Jessica N. (Buy – Kaneohe townhouse at Poha Kea Point)

“John was excellent from start to finish! Very prompt in responding to our inquiries and worked really hard to get us the house we loved for a great price very quickly! We can’t recommend him more highly.”

Stan C. and Yon K. (Buy – Kapiolani condo)

“It was our first time home buying experience and John made sure it was going to be a very pleasant one. He was very responsive, clear about every aspect of it, even with the minor details, and kept us updated all the time. He was also courteous, friendly, and proactive yet not too intrusive nor aggressive, the right balance that’s not so easy to find in this industry, I believe. I think he is the agent everyone would want to buy properties from. I’ve always heard home buying is one for the more stressful life events but between John, Kelli from Compass, and First American Title, it was pretty much a walk in the park. We couldn’t be happier with everyone involved, and especially with the home we found together! THANK YOU!”

Barbara S. (Buy – Kaneohe townhouse)

“John really went out of his way to show me several houses on multiple weekends. The fact that I really couldn’t decide what side of the island I wanted to put down roots in didn’t help! We were looking all over & he would organize the drive to get the most out of our day.”

Elaine L. and Barbara F. (Sell – Kapahulu single family home)

“John was excellent in dealing with us!”

Cheryl H. (Buy – Sea Country / Waianae single family home)

“John Gephart is a superb professional. His own personal touches that were designed to make me, the buyer, look good to the seller greatly enhanced my overall offer. He goes above and beyond the call of duty.”

Jason and April H. (Buy – Waianae single family home)

“John was great. We were set to look a 3 houses we chose. We arrived early so John suggested we go look at a house that just came on the market. We ended up purchasing the house. I would have never looked at the house because the square footage was less than I wanted. Thanks to John suggestion we were able to find our home.”

Charlene & Dogen H. (Sell – Kalihi single family home)

“John communicated with us every step of the way, so we always knew what was going on. In addition, he did research on his own, so escrow could move along speedily. Without his initiative, the transaction may not have closed as soon as it did. We appreciate all of his efforts and feel very fortunate that our financial advisor recommended him to us.”

Bruno S. (Buy – Mililani condo)

“John was very efficient in my real estate transaction. He responded to all of my needs when asked and was on time at meetings. He gave me excellent service.”

Christine R. (Buy – Waikiki condo)

“John Gephart was as nice and polite as he could be. He picked me up, dropped me off whenever needed and did not complain when I cancelled two sales offers.”

Chris & Irene H. (Buy – St. Louis Heights / Diamond Head single family home)

“John was outstanding.”

Christine R. (Sell – Waikiki condo)

“John Gephart was my agent when I bought a.m. unit and he was helpful, flexible, and knowlegeable then, that’s why I used him again when selling.”

Mitch & Tomomi Y. (Buy – Waikiki condo)

“Patience, Urgency, Convenience and Integrity are the values I believe John Gephart constantly has in his mind when he led us to become first time home owners. Owning a home was a far away dream of mine. I had never thought I would become a home owner for at least another 10 years. I had no idea or knowledge of the real estate world until I met John. John taught us from scratch what home ownership was all about to a point where I believe my wife and I can get a real estate license for ourselves! Possibly, we can start working for Prudential! John is truly an expert of his field. He made us feel that we can rely on him for any questions my wife and I had in mind and John had so much patients in informing us from left to right. It almost seemed that John worked 24-7. He was always picking up his phone, replying to our text messages or e-mails right away. His response times were quick to a point it felt like John was our, much better version of, “Siri” from our iPhone! When we make an appointment with John to meet us at our old apartment at a certain time, it meant that he would be there 10 minutes before. If he was running late, he had texted us letting us know a very accurate estimated time of arrival. John drove us everywhere without hesitation. No, we don’t own a car unfortunately but John made us feel like we didn’t and don’t need a car…ever! John picking us up was a very big convenience for my wife and I as you can imagine. I believe John had taken us to 20+ different properties without any sign of hesitation. As if, he loves driving, he was also a good driver too! Overall, John has won our trust for doing what he did all the time and we are so grateful to have had John as our real estate expert! I hope to do more business with him in the future when or if we plan to sell and buy again!”

Larry & Carol S. (Buy – Beachside / Kailua single family home)

“Mr. Gephart was terrific. He is knowledgeable and very hard working. He had our best interests in mind. He went well above and beyond, was patient and really did a great job.”

Tui & Kiera V. (Buy – Palolo / Diamond Head single family home)

“Although at first inclined to try to purchase a house without representation, we greatly value the expertise provided by John Gephart. We also valued the resources provided by prudential locations and took advantage of its partnership with Atlas insurance agency. This home buying experience was excellent and we are more than eager to recommend John to our family and friends who are in need of a real estate agent.”

Olivia S. (Buy – Crestview / Waipahu single family home)

“Prudential Locations is so lucky for having John Gephart. Our experience with him is extraordinary pleasant. He worked above and beyond his duties if I say so. He is super excellent Only as an agent but also as a person. He is fair and true in his dealing with us. I am recommending him to my friends who are planning to buy a house to get him as their realtor. Thank you.”

Gwen R. (Buy – Kalihi – Commercial / Warehouse)

“John was great! He was with us every step of the way and when I called or texted him he was right on it! He still stops by to see how we are doing. Thank you John and Prudential!”

Andy S. and Robin C. (Buy – Waianae single family home)

“John went above and beyond during what became a several month long and sometimes difficult process.”

Vince and Annette S. (Buy – Mililani Mauka townhouse)

“We received excellent service from start to finish. John is amazing, he really helped us coordinate the renting of our condo thru Prudential Management, which was a condition of our loan financing. Timing was crucial, and John was “on it” so we didn’t have to worry! What a blessing! John was always available and called almost everyday to make sure we understood and completed items on the transaction site. We always felt comfortable in asking any questions or bringing up any concerns. When you work with John it feels like you are his top priority, that is the mark of a “true professional.” We also consider him as a friend. Thank You to Jason Takata of Prudential Management as well! You really have a great team!”

Sandra L. (Buy – Makaha single family home)

“Thanks to John Gephart, I got the most understanding through the transactions, it was very hard to sell and buy but he helped me so much, great person. Thanks, John!”

Rosalie G. (Buy – Makakilo townhouse)

“John was excellent and very responsive to every need.”

Timothy & Christine S. (Buy – Kaneohe townhouse)

“John was a really great agent! He was exactly the kind of agent I was looking for in my house hunting. He was patient & explained everything to me that I needed to know. He was always available when I needed to contact him & he always returned my calls in a timely manner. I will definitely be referring him to all my family & friends who will be looking to purchase a home.”

Robert W. (Sell – Makakilo townhouse)

“Mr. John Gephart was simply outstanding in every respect. An extraordinary professional. John listened to, understood, and developed a plan of action to accommodate my personal relocation timeline and achieved a selling price $10k above listing price! I strongly recommend this superb agent to any seller or buyer. John has a unique, innate understanding of the Oahu market and provides responsive, tailored and excellent service to his client!”

Corey & Tina L. (Buy – Makaha condo)

“I would recommend John as a real estate agent to anyone that needs the right advice when buying a home.”

Sandra L. (Sell – Makakilo townhouse)

“Very satisfied with my real estate agent, John Gephart, he provided excellent service especially to my needs and concerns, he was always there. A great person even if he was not my agent.”

Nani B. (Sell – Pearlridge / Aiea condo)

“John was always available and responded to my emails and calls promptly. I knew I could count on him.”

Jeff and Lisa L. (Buy – Pearlridge / Aiea condo)

“Our agent John is very professional and excellent!”

Nevin & Elsa G. (Buy – North Shore / Haleiwa single family home)

“John Gephart truly impressed me with his superb customer service that is second to none. He went above and beyond in search of the right property and guided me (& my wife) through out the process from start to closing… and further. I have been looking for the right property since 2009 with several real estate agents that come and go but none of them worked with me more dedicated than John. We’ve never met in person until October 6, 2014, the day of inspection. I first came across John over the Internet in June 2014 and since then, he never gets tired sending me property listings that were meticulously chosen to what I prefer. That gave me the option to review the selected homes without pressure; besides, I did not spend time searching the Internet. John found the ideal home I wanted in no time. The agents that I previously dealt with did not really worked with me but instead, worked in favor of the seller. John is incomparable. He dedicated his time and efforts to provide that exceptional customer service by negotiating aggressively to get the price I bargained for. John managed to get certain results that saved me an instant $30K! Moreover, the property gained an immediate equity of $170K after the appraisal was finalized. John established an open communication with the stakeholders, (i.e. lender, escrow company, inspectors, surveyor, & appraiser) and set a projected timeline that helped me find time to come to Hawaii for the home inspection. He ensured that all defects in and out of the house are identified and fixed to my satisfaction. John constantly keeps me up to date on the progress of the transaction and reminds me of the next step. He recommended a reliable home insurance company that is required by my lender. This saved me time to search around that helped expedite the process. Because of his hard work and dedication, the entire process of the sale only took about a month from start to closing. And prior to closing, John negotiated with the former owner to leave behind all furniture, appliances, and ride mower for a very reasonable amount so the current tenants continue enjoying their current lifestyle with no disruption and inconvenience. John also searched around on his own time for a property management to look after the property while I am away. After we closed the property, John surprised me with a gift of a home warranty for a year. His actions are truly remarkable that earns him a distinction well above other agents. John still keeps in touch and offers his help because I still live in Arizona. Because of his proven service, the good impression that he demonstrated, and high standards he set for himself, I will definitely recommend John to anyone that needs an honest and hardworking real estate agent. And no doubt that I will seek for his professional service when the opportunity comes again. Finally, I would like to share a funny side of John because of a superstition that he held based on his past experiences with his clients. When I handed him a bottle of wine the day we met, he immediately said, “when a client gives me a bottle of wine, the transaction doesn’t go through.” I told him that we are going to break the misfortune and so it did!”

Michael and Sara J. (Buy – Kailua townhouse)

“We worked with John about two years ago and were very happy with the way he worked. It wasn’t the right time for us to buy then. We called him one day and he still remembered us and was happy and motivated to work with us again. I will definitely recommend him to anyone. The whole process although stressful at times was very smooth. He kept us motivated to stay with the plan and kept us calm by taking care of everything.”

Anthony O. (Buy – Ewa Beach / Alii Cove single family home)

“John was great. He was always there when I needed him. He looked out for my best interest throughout the process. I couldn’t have asked for a better agent.”

Jarrard and Deanna G. (Sell – Ewa Beach-Montecito Tuscany single family home / Buy – Ocean Pointe single family home)

“John was simply amazing from start to finish! Best to date.”

Timothy & Christine S. (Sell – Windward Estates townhouse / Relocate to Las Vegas)

“John was a great agent from start to finish. He went above & beyond to make the process as stress free as possible for us which I really appreciated.”

Melina J. (Sell – Waikalani Woodlands condo)

“John was very attendant to my every need and ensured my goals were met in selling my property. He took the time and put in extra effort to get my place on the market quickly and set up to sell just as quick. His attention to detail was second to none and made sure I was informed of the process and what was expected t happen every step of the way. Thank you very much for all of the hard work!”

Peter and Stacey D. (Buy – Waipio / Pulua townhouse)

“No matter how many times we called or emailed our previous agent he/she refused to show us anything. We opted to switch agents and found that with John Gephart, we were his priority. There were several times when I called him, or he I at 10pm. Well after normal business hours. John was always there for us. He made our first home purchase nearly pain free! We are forever grateful for his service. We would also like to recognize Celine Chang, who helped us with all of the documents and deadlines we needed. Thank you John and Locations.”

David C. (Buy – Palolo condo)

“John was great! He made the whole home buying experience seem easy – he walked me through every step of the way! Thank you John!”

Patti P. (Buy – Ko Olina townhouse)

“John Gephart is the best agent anyone could have asked for. Thorough, knowledgeable, attentive & friendly. He is a credit to Locations. When I think of Locations now, I think thorough, knowledgeable, attentive, & friendly because of John.”

Marsha and Larry T. (Sell – Aina Haina single family home / Buy – Hawaii Kai marina townhouse at Kuapa Isle)

“John was patient, kind and so very knowledgeable- a contingency purchase is so very complicated so a rookie could not have done what John was able to do. John was amazing!”

Lindsay D. (Buy – Ko Olina townhouse)

“Mr. Gephart was extremely diligent, creative in solving problems and always ready with reasonable and complete explanations. A great asset for your company.”